Refund, Return, and Cancellation Policy

At Trishakti Products, we aim to ensure customer satisfaction. We kindly ask you to review our policies to ensure a smooth shopping experience.

Refund & Return Policy

7-Day Return Policy: You may return your product within 7 days of delivery.

Condition of Returned Items:

  • Items must be unused, unwashed, and in their original packaging with all tags intact.
  • Items that do not meet these criteria will not be eligible for a refund.

Shipping Costs:

  • Shipping costs are non-refundable.
  • A return shipping fee of ₹100 will be deducted from your refund.

Refund Process:

  • Once your return request is confirmed, the product will be collected within 2 to 3 working days.
  • After pickup, your refund will be processed within 2 to 3 working days.

For any refund-related inquiries, contact us at [email protected].

Cancellation Policy

We understand that plans can change. If you need to cancel your order, please follow the steps below:

How to Cancel an Order:

Cancellation Timing:

  • You must request cancellation before the order has been shipped.
  • After 12 hours of order placement, you can cancel your order.
  • Once shipped, the order cannot be canceled.

For further assistance, reach out to us at [email protected].

Return & Exchange Policy

Eligibility for Exchanges:

  • If you receive a damaged or faulty item, you are eligible for a replacement.
  • Please contact us within 7 days of receiving the product.

Condition for Returns:

  • Items should be unused, unwashed, and in their original packaging with tags intact.
  • Items without original tags will not be accepted.

Return Process for Damaged or Defective Items:

  • Email us at [email protected] with a snapshot of the damaged product.
  • For damaged products, please share an unboxing video and pictures.
  • Returns must be initiated within 7 days of delivery.

Non-Eligible Returns:

  • Items that do not meet the above conditions will not be accepted.
  • No refund or exchange will be issued for such items.

For return and exchange inquiries, contact us at [email protected] or call 8750263903.